Effective Date: 5th August, 2025 Company Name: Gronetz Website:https://gronetz.com
Welcome to Gronetz. By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. General
1.1. These Terms govern the use of our website, products, and services. 1.2. Gronetz reserves the right to modify, update, or revise these Terms at any time without prior notice. 1.3. Continued use of our website after any changes constitutes your acceptance of the revised Terms.
2. Eligibility
2.1. By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian. 2.2. Users are responsible for ensuring that any information they provide during registration or checkout is accurate and up to date.
3. Products and Services
3.1. We sell electronic products including, but not limited to, televisions, refrigerators, mobile phones, laptops, and desktops. 3.2. All product descriptions, images, and specifications on our website are for informational purposes only. 3.3. Gronetz reserves the right to discontinue or modify products without prior notice.
4. Pricing and Payment
4.1. All prices listed on Gronetz.com are in INR and inclusive/exclusive of taxes as applicable. 4.2. We reserve the right to change prices at any time without prior notice. 4.3. Accepted payment methods include [Credit/Debit Cards, UPI, Net Banking, Wallets, etc.]. 4.4. Orders will only be processed after successful payment confirmation.
5. Order Confirmation and Cancellation
5.1. Upon placing an order, you will receive an email/SMS confirming your purchase. 5.2. Gronetz reserves the right to cancel any order due to:
Stock unavailability
Payment issues or suspected fraud
Incorrect pricing or product information 5.3. Customers may request order cancellations before dispatch by contacting our support team.
6. Shipping and Delivery
6.1. We deliver across [Mention regions/countries served]. 6.2. Estimated delivery times are provided at checkout but may vary due to logistics or unforeseen circumstances. 6.3. Risk of loss or damage to the products passes to the customer upon delivery.
7. Returns, Replacement, and Refunds
7.1. Please refer to our Return & Refund Policy for detailed information. 7.2. Products must be returned in their original packaging with all accessories and invoice. 7.3. Refunds will be processed to the original payment method within 7 working days after inspection.
8. Warranty
8.1. Products sold on Gronetz are covered by the manufacturer’s warranty, wherever applicable. 8.2. Warranty claims must be handled directly with the manufacturer or authorized service center. 8.3. Gronetz is not responsible for warranty service delays.
9. User Responsibilities
9.1. Users agree not to misuse our website for fraudulent or unlawful activities. 9.2. Users must maintain the confidentiality of their account credentials. 9.3. Any misuse or breach of these Terms may result in account suspension or legal action.
10. Limitation of Liability
10.1. Gronetz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. 10.2. Our maximum liability is limited to the amount paid for the product purchased.
11. Intellectual Property
11.1. All website content, including text, images, and graphics (except brand logos), are the property of Gronetz. 11.2. Unauthorized use or reproduction of any content is strictly prohibited.
12. Governing Law and Jurisdiction
12.1. These Terms are governed by the laws of India/Secundrabad. 12.2. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in India/Secundrabad.
13. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
